What tech startups and their funders get wrong

Venture capitalists meticulously vet CEOs and technologies but overlook the critical need for management training in early-stage startups, leading to company cultures that can be difficult and costly to fix as the organization grows.

I get this call at least once a month. “We’re a three-year-old startup in (some fancy technology) and we have hired most of our people right out of academia. We’re now about 30 people and are still a pretty flat organization. but we do have teams working on our technology.  The problem is our team leaders have no management experience. And the people they’re leading have no industry experience. So, they’re all behaving like they’re still in a university lab, each one wanting their own project, expecting bonuses and promotions just for showing up at work and wanting a voice in corporate strategic decisions. Can you help us?”

They didn’t notice that these things were starting to happen way back in years one and two – kind of like the frog in the hot water phenomenon. They don’t notice it’s getting hot until it’s too hot. It’s hard to see your company’s culture and people’s expectations and behaviors getting formed in real time. By the time you do, you’re cooked. The time to adjust the temperature is long before it starts getting hot.

Here are two mistakes these companies made along the way.

1.      The first people they hired had deep expertise in the technology, but none in management. If they came straight out of academia their opportunities for gaining such skills were limited or non-existent. Companies think they got lucky because they hired someone who actually ran their own lab  in academia. Don’t bank on it. Except for whatever on the job training academics get (meaning, “Here’s your research grant, go hire some people and do some experiments”) they mostly have no training in management. To compound the problem, there’s no oversight of how they do manage, except in cases of malfeasance.

2.      Not recognizing this absence of managerial expertise these new hires were turned loose to recruit and manage more staff, with predictable results.

Why did the brilliant people who funded these companies (typically venture capital groups – VCs) allow them to do this with their money? The VCs spent months vetting the CEO and the technology, examining the market for its potential products and oohing and aahing over the luminaries on the scientific advisory board. Why wouldn’t they have spent ten minutes asking how the company will ensure that their staff will be overseen by people with demonstrated managerial skills? The answer is that they suspect there’s no way the typical company could ensure that, so why bother asking. And of course they’re wrong.

The time to train your scientists as managers is not when things start getting out of hand, but now – when you’re growing. If your organization grows from a dysfunctional foundation, it may be hard or costly to fix it later It’s now that your company’s culture and practices are being created and baked in. And it’s this culture and these practices that get transmitted to new employees. The benefit of training? Managers who know how to give feedback that helps lagging employees improve, meetings that don’t run forever and don’t end in arguments, and staff who have learned how to negotiate differences of opinion in a collegial manner. Will these things guarantee you’ll succeed? Of course not. But while good management skills can’t turn bad science into good science, poor management skills can and do kill good science. That’s when they Google “Management skills for scientists.”

Carl M. Cohen, Ph.D.

President, Science Management Associates

www.sciencema.com

Planning to hire a scientist from academia for your company? Don't do it until you've read them these thirteen points first.

The Onboarding Talk.

 

Welcome to our company. If this is your first job outside of academia, I’d like to help orient you to what to expect in this new work environment.

1.      Our mission is to develop our projects according to a schedule and within a budget. Consequently, you may be asked to stay focused in a way that’s different from what you were used to in an academic setting.

2.      While many projects may seem fascinating, the only science that matters is science that one day will generate revenue and profit.

3.      Our funds come from investors who need to see evidence of regular progress to ensure that they have invested wisely.  Consequently, if progress on a project is slow or non-existent we may decide that it’s no longer worth pursuing.

4.      Don’t worry if your project gets cancelled. There may come a time when a project that you are working on gets cancelled or put on the back burner for reasons that you don’t understand.  It may look to you like things are moving along nicely, but to others in management this same project may look too risky or lacking in definitive results to continue. Don’t worry about this.  We have many projects in our pipeline that will be challenging and satisfying for you to work on.

5.      We have a robust pipeline.   We are pursuing multiple projects and approaches simultaneously so that if one isn’t moving fast enough or another is looking especially promising we can shift our resources as needed.   This is another difference with academia. The work you do needs to be work that the company needs to get done at that moment so you may be called upon to support our most promising efforts.   

6.      You will be a member of a team.  In academia many projects are one person operations where you have a high degree of ownership and control over what gets done and in which you get personal credit for success. Here we leverage the power of teams to speed progress.  Your results and work output will support your team’s mission as opposed to a personal project. Your immediate manager will review and guide the work you do and will be the primary conduit of recognition to you for the work you do as well as for guidance on improvement if needed.

7.      It’s not your data. Generating exciting data is exhilarating and you will justifiably want to be recognized for the work you do. You will have opportunities to present and get credit for your work in various ways. But the data isn’t yours, it’s the company’s. Hoarding data or keeping it secret to be used for your personal benefit isn’t an acceptable way to highlight your skills.

8.      Our teams have multiple levels of oversight and input.  In academia your lab head was likely the only person to whom you were responsible. In industry there are multiple layers of managers to whom you are either directly or indirectly responsible. Your work will be managed by your team leader, who in turn is managed by a VP or Director, all of whom are responsible for ensuring that the work you and your team do is focused and productive. To academics it can seem confusing when someone from, for example, business development or even finance asks questions about a project that you’re working on. In industry everyone has a stake and input in what you’re doing.  When evaluating the utility of a new project or the viability of an existing one, many considerations beyond science come into play.  Could this project lead to a viable product and if so, how long might that take? Can we find a corporate partner to support it? Do we or others have intellectual property associated with the project? What is the anticipated market for this product?

9.      Welcome to matrix management. If you become a member of a “functional team” the management structure may be unfamiliar to you.  If for example you’re in the Assay Development Group, you will report to your team leader or manager (often called a “line manager”) who is responsible for ensuring that you perform your work up to scientific expectations.  Your actual working time, however, may be fractionally allocated to multiple projects, each managed by a different Project Manager who is responsible for progress on that project. So, you now have two kinds of managers, your Line Manager and your Project Manager. Simply put, your project manager is responsible for what you do and your line manager for how you do it.

10.   Love the science, but don’t fall in love with it. Academic projects often spawn offshoot projects leading to new directions in research.  In a company like ours this may not be not possible. We need to stay focused on achieving our objectives.

11.   Always keep in mind the difference between “perfection” and “good enough.” Perfection is fine if it doesn’t take forever, and it typically does. Consequently, you may be asked to come up with solutions that are good enough to solve the problem so that you can move on to the next problem. Good enough today is typically better than perfect tomorrow.

12.   Management may talk about your science in ways that you are not used to.  As a scientist you are trained to be conservative in how you talk about your results, weighing all possible interpretations and stating conclusions as being tentative and requiring multiple replications and verifications. You may find that when management talks about these same results they express an optimism that makes you uncomfortable. You see your results as “preliminary,” “tentative,” and needing replication,” and they talk about them as “exciting,” “groundbreaking,” and “proof of concept.”  This is all OK and is an example of you doing your job and them doing theirs.

13.   Power structures and hierarchies are facts of life. Spirited debate about the interpretation of data and the next steps to take are a hallmark of good science and are fully supported here. At the same time, there will on occasion come a time when decisions are made  that you may not agree with. For some such decisions you may be asked for your input while for others you may not.  In either case you need to accept that once you have given your input it may be someone else’s responsibility to make the decision. This approach enables us to make decisions in a nimble manner and adhere to our timelines.  

 

Want to learn more? Read “Lab Dynamics: Management and Leadership Skills for Scientists” 3rd ed. 2018 by Carl M Cohen and Suzanne L Cohen, Cold Spring Harbor Laboratory Press, Chapter 11 “Science Inc., Making a smooth transition to Industry”

Carl M. Cohen, Ph.D.

President, Science Management Associates

www.sciencema.com

Why you shouldn't hire the best scientist.

Doing science no longer involves (if it ever did) working independently using only the power of intellect and skill to solve the toughest problems. Science is now done in a social context involving collaborations, teams, and complex dependencies on others (mentors, mentees, technical and managerial assistants, lab-mates, administrators of all types). Succeeding in this context requires more than scientific skills, it requires interpersonal, social and group skills.

Most emphatically, you should never hire the best scientist for a management or leadership role. By “best scientist” I mean the candidate who ranks highest only in scientific accomplishment and whose skills in the interpersonal realm are unknown or demonstrably absent.

Organizations that hire eminent scientists for management or leadership roles are making two erroneous assumptions - that you need to be an eminent scientist to lead or manage other scientists or their organizations and that scientists will only accept as a leader a great scientist.

There’s a big difference between being a leader in your scientific discipline and being a leader of scientists and their organizations. Yet we typically conflate these. There’s nothing wrong with wanting an eminent or visionary scientist in your organization. Companies often appoint someone they see as a scientific visionary or an eminent scientist as Chief Scientific Officer because they value their vision and insight. Very often such CSOs have no managerial responsibility and no direct reports, and for very good reason. In those cases, the actual management is done by VPs, Directors, etc.

Hiring or appointing an eminent scientist in an academic setting has its own problems. Unlike in the private sector where advancement is often (but not always) contingent on having a suite of skills that include both scientific experience and interpersonal or management skills, advancement in academia, whether on the tenure track or in leadership roles, is often on the singular basis of scientific achievement.

One reason organizations hire or promote eminent scientists as leaders is that it’s the easy path. Search committees are composed of or heavily weighted with scientists who believe they have the capacity to identify great scientists. It’s what they do all the time, when hiring a new team member for their company, recruiting a new faculty member, reviewing scientists or faculty for promotion, reviewing a grant applications or interviewing a postdoc. Hiring a science leader is treated as more of the same, just with an added emphasis on eminence. Identifying a science leader who has other important skills, e.g. in the interpersonal realm, is harder for many reasons. First is that while most scientists believe they know good science when they see it, fewer think this about interpersonal skills, and for good reason. Many scientists may themselves lack such skills, so how could they be expected to recognize them in others?

Another reason organizations hire eminent scientists rather than excellent managers or leaders is that even if they think such skills are important it may be unclear to them how to assess them. Assessing scientific skills seems easy by comparison – papers published in eminent journals, accolades for insights or breakthroughs in the form of awards, grants funded, election to elite societies, etc. Assessing interpersonal or managerial skills isn’t so straightforward.

How about looking for evidence of past managerial or leadership roles? Surely, hiring someone who is or has been a department chair in an academic institution or has held a leadership role there or in a company is a good place to start? Perhaps, but that’s all it is, a place to start. In many cases evidence of past management or leadership roles is useful only to rule out those who have a documented record of disaster or dysfunction. Most of us know of innumerable examples of such hires who didn’t work out. The reason they didn’t work out is that unlike piloting a Boeing 757 where you undergo hours of training and simulation and where flying the plane is de facto proof that you can do it, no such considerations can be applied to those who hold management or leadership roles. Many managers or leaders sleepwalk through their roles hoping only not to create a catastrophe.

Especially in the case of academic leadership roles (e.g. Department Chair) it’s hard to know how successful someone has been. The measures are either fuzzy or non-existent, and such assessments as do exist may be made by other academics who themselves wouldn’t recognize good leadership if it ran them over in the street. Often the best you can do is to look for the absence of malfeasance, a distressingly low bar.

Hiring an eminent scientist for a management or leadership role may actually make it less likely that you will get someone who also has excellent skills in the interpersonal or managerial areas. The reason is that eminent scientists can and do advance based solely on their scientific accomplishments. They can be totally lacking in interpersonal and related skills and still get advanced into managerial or leadership roles. On the other hand, chances are that a scientist who is merely excellent or highly competent (without being eminent) will likely have needed a suite of other skills in order to have advanced to such roles.

Whether you have a candidate who is an eminent scientist or one who is an excellent or competent one, you still need to make an assessment of their interpersonal, managerial and leaderships skills and capabilities. This is a complex process which for many organizations is best placed in the hands of competent professional recruiters. Recruiters know how to ask candidates and their references probing questions that can uncover strengths and weaknesses that amateurs (most search committees) will miss. In other cases, a skilled member of a human resources team may fill this role, but don’t count on it. If you’re thinking of having HR do some of the interviewing or background checking, make sure that those involved have specific training or expertise in interviewing. Barring hiring a recruiter (the good ones are expensive) or using HR, even a little reading can be extremely helpful (see references). Tools such as behavioral interviewing of candidates and listening between the lines with references are easy to learn for those who have good interpersonal skills. If that’s not you, go to HR or recruiters for help.

The bottom-line is don’t limit your search for managers or leaders to eminent or famous scientists. Expanding the candidate pool to include merely excellent or highly competent scientists who have other important skills may put you on a trajectory towards having an organization with well-rounded and capable managers and leaders. Similarly, don’t focus only on scientific capability when hiring a bench scientist or post-doc. Looking for people who can work well with others, collaborate effectively, and manage their own behavior in difficult situations may yield higher scientific productivity in the long run.

Carl M. Cohen, Ph.D.

President, Science Management Associates

www.sciencema.com

References

“Lab Dynamics: Management and Leadership Skills for Scientists”, Carl M Cohen and Suzanne L Cohen, 2018, Third ed. Cold Spring Harbor Laboratory Press. See Chapter 4: “Bring them on! Interviewing, selecting and Hiring Scientists” and Chapter 12: “Leading Science: Empathy Rules”

“Hire With Your Head: Using performance-based hiring to build great teams” Lou Adler, 2007, Wiley.

Download a sharable PDF of this article here.

Eliminating the "noise" in hiring decisions.

Those who have read the Third Edition of our book “Lab Dynamics” (2018) know that one of the chapters new to that edition is Chapter 4, “Bring them on! Interviewing, Selecting and Hiring Scientists.” That Chapter, based on a wealth of social science research, presents a data-driven approach to hiring that goes a long way towards minimizing the impact of our conscious and unconscious biases in the hiring process, enabling us to make more informed hiring decisions.

So, we were thrilled to read the newly published book “Noise: A Flaw in Human Judgement” (2021) by Kahneman, Siboney and Sunstein, which is a masterpiece of social science exposition. The book, as its title suggests, is about all the ways our decision-making processes are subverted by extraneous input and faulty analysis – in short, noise of various types. We were drawn to Chapter 24, “Structure in Hiring,” which summarizes Kahneman et al’s recommendations for making better and more informed hiring decisions and were especially gratified to see that every recommendation in that Chapter is either identical to or consistent with all of the recommendations we make in “Lab Dynamics.” In short, hire based on data, not on “fit” or gut instinct, create selection criteria and apply them in the same way to every candidate, use “structured” interviews not “free-form” interviews and ask every candidate the same questions, and finally, have independent interviewers make independent decisions or recommendations. It’s no surprise that our recommendations are the same, since they are based on the same body of social psychology research.

So, to past readers of “Lab Dynamics” and those who have taken our workshop “Hiring and retaining your science team” you’re way ahead of the game, having had these guidelines since 2018. For new readers and workshop participants you can feel reassured that you’re learning the most up to date and validated approach to hiring, one of the most important contributors to the success of your team.

Carl M. Cohen

President, Science Management Associates

The new world of online workshops

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Congratulations to the University of Texas, Austin, Applied Research Laboratory for having its researchers, managers and supervisors be the most recent to complete Science Management Associates four- session “Management Skills For Scientists” workshop (now being offered via Zoom). We had the pleasure of interacting over a two-week period with a group or 24 talented scientists and engineers making advances in the fields of acoustics, electromagnetics, and information sciences sponsored by the US Department of Defense. By training its staff in management and leadership best practices UT Austin Applied Research Lab joins an elite group of trend-setting US research and education institutions.

While we have run many Zoom workshops over the past nine months, this was the first online version of this very popular four-part series. We ran it over a two-week period, on two consecutive days each week. Our own experience running the workshop and the experience of the attendees as judged by feedback evaluation after each session was uniformly positive. Both the instructor and the participants said that the Zoom format offered a highly engaging and stimulating workshop experience. We especially noted the ease with which breakout groups can be created for the numerous small group and one on one exercises that are the hallmark of our workshops. Participants said that the breakout rooms were highly effective at enabling them to practice the management tools presented in the workshop.

One of the challenges that institutions had to manage with the in-person version of this workshop was the practical necessity of running it on two successive days in order to minimize facilitator travel and expense. For many scientists, taking two days in a row away from the lab required a lot deft planning and schedule adjustments. Zoom workshops allow us to spread the workshop sessions over multiple days, weeks or even months, greatly minimizing or even eliminating work interruptions.

We anticipate that with the increased adoption and improvement in online training like this we will be able to offer this series and other workshops to a much wider national and international scientific audience.

Science Management Associates Now Offering All Its Workshops Via Zoom.

May 2020, Newton, MA. In response to the Covid-19 pandemic, Science Management Associates (SMA) is pleased to announce that all of its workshops are now available to be delivered remotely via Zoom. Our experience with the Zoom platform has exceeded our highest expectations. Those who have participated in SMA workshops know that they are highly interactive and include one on one as well as small team and group exercises and discussion. The use of the breakout room feature in Zoom provides a seamless and robust format for these interactions, duplicating the in-person experience. Participant feedback on our workshops delivered via Zoom has been every bit as positive as for in person workshops.

Some adjustments to workshop timing and scheduling have been made to provide the best participant experience using Zoom. One Zoom option is from 10:00 AM-noon (your local time) followed by a 30-minute break and continuing from 12:30 PM-2:30 or 3:30 PM depending on the workshop. Other options are 8:30 AM- 12:45 PM or 12:45 PM- 5:00 PM each with a 15 minute break midway in the workshop. Our most popular workshop sequence, “Management skills for scientists” which takes place over two successive days when run on-site, is typically spread over four (non-consecutive) days with Zoom. We have found that this timing works best with participant’s at home or remote work schedules.

In addition to eliminating the need for getting everyone together in one space, Zoom workshops allow for the participation of your employees from multiple sites in the same workshop with obvious benefits for team building.

SMA is committed to continuing to offer its workshops on-site once it becomes clear what the “new normal” will be. Until then let us know if you want to explore sponsoring a Zoom workshop at your organization.

Management skills for scientists: A new institutional responsibility

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Most Principal Investigators (PIs) receive no management training before they assume positions of leadership . They learn how to manage their team by emulating their mentors, with at times predictably unfortunate results. If institutions have a responsibility to ensure that their postdocs and graduate students are managed and trained in accordance with best practices, they also have the responsibility to train their faculty and staff in what those practices are. I can imagine a time when not training PIs in management skills will be considered a form of institutional negligence, or worse, malpractice.

For PIs these skills include mentoring, managing a team, negotiation, managing conflict, setting goals and giving feedback, running productive meetings, and recruiting and hiring scientists. For trainees they include those same skills (to prepare them for roles beyond the postdoc) as well as effective speaking, how to interview for a job and how to give a job talk.

Making the acquisition of these skills a requirement for being a manager or PI in your institution is not a radical idea. Pharmaceutical and biotech companies invest considerable resources and time in training their scientists in management and leadership. The US National Institutes of Health requires anyone (including their most senior leaders) who manages or supervises to participate in management and leadership training not once, but every three years .

These are not skills that can be learned in an on-line 45-minute webinar. Real learning takes time and commitment. When you ask scientists to make such a commitment you are reinforcing the importance of these skills.

Providing management training for PIs ensures that we are living up to our commitment to provide the best educational and mentoring experience for our undergraduates, graduate students and postdocs. Just as important, we believe that scientists who are managed well, who are given clear goals with helpful feedback, and who see that their managers have an interest in their career and development are more motivated than those who lack these advantages. The result can be improved communication, collaboration and productivity.

The best way to send the message that this training is important (other than making it mandatory) is to ensure that the senior scientific leadership of your organization is 100% behind it. It is even better if senior scientific leaders at your institution personally introduce the training and attend training sessions (since few of them will have received such training themselves). If support is half-hearted and if allocating time for training is done grudgingly scientists will get the message that it is not important.

Beyond training their PIs in key extra-scientific skills, institutions should do the same for their postdocs. Why should you spend money training postdocs on how to interview for a job or how to run their own labs once they leave you? First, because the skills that your postdocs will learn will improve their ability to work as part of a team, and to collaborate and interact productively in their current labs. These skills will directly impact their productivity at your organization. Second, because your postdocs are trainees you have a responsibility to give them the skills they will need to be productive in their careers after they leave. If all you’ve taught them is how to do science, you’re sending them into the job market ill equipped to be successful. I know from experience that today’s postdocs are hungry for training that will give them an advantage both in the job market and in their future scientific productivity.

When recruiting for postdocs your faculty and staff should emphasize that your institution takes your training and mentoring responsibilities seriously and will provide them with skills that will help them become successful in their own careers. Institutions that do this will almost certainly have an edge in recruiting the best and most productive postdocs.

Today’s postdocs and junior faculty know the value of these extra-scientific skills. In some organizations they have gotten together and created their own training seminars when their organizations have not . Such efforts should be applauded and supported. It is time for institutional leaders to emulate their trainees and expand their vision of what it means to train future generations of scientists.

Carl M Cohen, Ph.D.

This Chemistry Department Bonds over Lab Dynamics.

Recognizing that  there’s more to doing great science than  technical skills, the Department of  Chemistry at the University of Illinois Urbana-Champaign has taken the brilliant step of sending a free copy of “Lab Dynamics: Management and Leadership Skills for Scientists” to ALL of its faculty members.

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Giving chemists new tools.

 

We have seen this trend over the last couple of years, as organizations that bring us in to run management and leadership workshops for their scientific staff also hand out our book to the workshop participants. Having the book on hand after attending one of our workshops is a great way to brush up on the skills we teach because the content of our core workshops is all in the book.  We also recommend the book to those who ask us how they can ensure that the lessons learned during the workshops are not forgotten as time passes. To them we recommend that they make sure the workshop attendees have a copy of the book that they can refer to. We suggest that organizations convene facilitated discussion groups every three or four months following our workshop. These groups can use chapters of the book as jumping off points for group discussions relating to the themes in a chapter. 

 

Science Management Associates also offers the workshop “The Front Lines of Science” to organizations where we have run our popular “Management Skills for Scientists” workshop, a two-day “boot camp” in management and leadership skills. With the “Front Lines” workshop, we return to an organization about six months to a year after the original two-day training and engage the participants in in-depth discussions of case studies that they prepare, focused on issues they are currently dealing with. These discussions refer to and reinforce the lessons of the two-day training workshop and serve as a powerful reminder to participants of what they have already learned and how to apply it to their own challenges. An added benefit of the “Front Lines” workshops is that they are co-facilitated by Science Management Associates partner and “Lab Dynamics” co-author Dr Suzanne L. Cohen whose insights are grounded in years of experience as a psychologist.

Science Management Associates is pleased to announce the coming release of the Third Edition of "Lab Dynamics: Management and Leadership Skills for Scientists" by Carl M Cohen and Suzanne L. Cohen

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We are excited to announce that the Third Edition of our popular guide to managing and leading in science is coming soon (early Fall, 2018) .  For a preview of what we have in store, here is the text from the back cover of the new book.

"This is the third and completely revised edition of a now classic handbook that focuses specifically on management challenges faced by research scientists and technical professionals. In Lab Dynamics, Carl and Suzanne Cohen draw on their unparalleled professional experience (Carl as a scientist and Suzanne as a psychologist) and as workshop directors to provide invaluable, practical advice on how to succeed in science for working scientists and those in or preparing for management or leadership roles. The book is also required reading for anyone with an administrative role in the research enterprise who must understand that world and its complexities. 

At its core, the book is about human interactions in science and how they can be made most effective and productive. The authors explain, without jargon or preaching, how to apply self-awareness and interpersonal skills to problems that science professionals encounter every day. 

For this third edition, two new chapters have been added. The new Chapter 4, on hiring scientists, provides a data-driven approach along with step-by-step guidance and editable and downloadable forms for use in evaluating and ranking applicants. The new Chapter 6 gives a guide to keeping scientists focused and motivated through appropriate feedback. Scientists at all levels want and need to hear how they’re doing from mentors, managers or leaders. 

All other chapters have additional sections, many based on case studies and examples shared with the authors by working scientists. They include “Ten essential characteristics of scientific team leaders” with specific examples of each behavior and its impact. 

Government organizations,  academic institutions and  funders are increasingly focused  on  the management of science and the improvement of the scientific enterprise.  With this update, Lab Dynamics is a resource like no other for those who lead and strive to succeed in a scientific setting."
 

Now accepting applications for the 2018 Cold Spring Harbor Workshop on Leadership in Bioscience.

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Course instructors; Carl M. Cohen, Ph.D.  and Suzanne L. Cohen, Ed.D.

Now entering its’ eighth year of training scientist-leaders, “Leadership in Bioscience” is a highly interactive three-and-a-half-day workshop (Friday afternoon through Monday afternoon) that provides a comprehensive introduction to the essential tools needed to manage a science research group or project team in both an academic and industry setting. Specifically targeted to those new to or about to take on a leadership role in science (new lab, new responsibilities) the workshop gives scientists a solid experience-based foundation in managing others, negotiating win/win outcomes, running effective meetings, selecting the best team members, setting goals and giving useful feedback. The workshop focuses on techniques, situations, and challenges that relate specifically to leading and managing in the scientific workplace. It emphasizes learning by doing and involves role playing, giving and receiving feedback, and group problem solving. Much of the learning will be peer-to-peer. Participants will be expected to discuss their own experiences and listen to others as they discuss theirs.
The workshop will help participants identify areas where they need guidance and growth, as well as how to capitalize on areas of strength. Participants will have the opportunity to share their experiences and challenges with others and to receive feedback and guidance from others with experience in leading scientists in a variety of settings.  
In 2018 we are debuting a new workshop module: “Hiring and retaining your science team: Interviewing, selecting and orienting” that will show you how to staff your lab with the best possible team of scientists and keep them productive.  Also new this year is an emphasis on defining and creating a lab culture that reflects shared values and promotes productivity.
Key focus areas of the workshop will include:
•    Recognizing and understanding leadership in a science setting
•    Using negotiation as a tool in scientific discussions and problem solving
•    Identifying and resolving conflicts in the lab
•    Dealing with difficult people and situations in a scientific setting
•    Communicating your ideas and plans in a way that engages others
•    Leading productive scientific team and project meetings
•    Setting goals for and giving useful feedback to scientists
•    Creating a positive lab culture
•    Identifying, interviewing and hiring the best scientists for your team.

Applications due by January 31, 2018. Apply here.

Science Management Associates announces a new workshop starting in the Spring, 2017!

“Hiring and retaining your science team: Interviewing, selecting and onboarding scientists, technical staff and managers.”

One of the most challenging aspects of running a lab or department is the hiring of new post-docs, professional staff and technical personnel.  So many times this is a process that is guided mostly by our “gut” feeling of who is the right candidate. And so many times we end up regretting decisions made in this way.  Since hiring decisions have such a profound effect on productivity and scientific advancement, it makes sense that we should use  discipline and methodology to guide our intuition. 

 In this half-day workshop, you will learn how to organize the selection and hiring process so that you get the data you need to make an informed hiring decision.  You will learn why over reliance on selecting for technical skills and qualifications can lead you to make poor hiring decisions.  You will learn and practice using  a simple question-based approach to assessing a candidate’s all-important “personal characteristics,”  such as their ability to hear and use feedback, their ability to manage setbacks and adversity, and their ability to manage disagreements and conflict. You will receive instruction on and practice in how to conduct candidate phone screens, and face-to-face interviews;  and on how to ‘listen between the lines’ during phone reference checks so that you can accurately evaluate both technical skills and personal characteristics. Finally, you will learn how to make sure you retain good people once you hire them.

In combination with our popular half-day workshop  “Managing your science team: Feedback, goal setting and performance review for scientists”  these workshops together  provide a comprehensive  one-day “boot camp” for scientists at all levels of advancement on how to attract, motivate and retain the best scientific staff possible.

Exciting news about the 2017 Cold Spring Harbor workshop on Leadership in Bioscience

I have been running this four day workshop since 2011 along with my skilled co-facilitator Dannie Kennedy.  I am excited to announce that in 2017 my co-facilitator will be non-other than the co-author of “Lab Dynamics: Management and Leadership Skills for Scientists,” Dr. Suzanne L. Cohen.  

Over the years,  Suzanne and I have collaborated on a number of projects besides the book (two amazing children,  life, etc.) and we are excited to be able to team up for the 7th annual CSHL Leadership in Bioscience workshop, March 24-27, 2017.  Suzanne, a licensed psychologist and group therapist, brings a wealth of experience and expertise to this new role: 

“Suzanne L. Cohen, Ed.D., is a Licensed Psychologist, Certified Group Psychotherapist (CGP), Fellow of the American Group Psychotherapy Association (FAGPA), and Licensed Practitioner in The Nia Technique. She has facilitated over 30 workshops nationally that focus on group leadership, group dynamics, and somatic psychology. For more than 20 years, Suzanne was a Clinical Instructor of Psychology in the Harvard Medical School Department of Psychiatry as well as a faculty member for the Northeastern Society for Group Psychotherapy Training Program. She has served as President and Secretary of the Northeastern Society for Group Psychotherapy and was on the boards of both the American Group Psychotherapy Association and the International Registry of Certified Group Psychotherapists. Suzanne is co-author of the book Lab Dynamics: Management and Leadership Skills for Scientists (Cold Spring Harbor Laboratory Press 2012) with her husband Carl, with whom she has collaborated to develop a variety of leadership training programs for scientists.”

Read more at www.suzannecohen.net.

In addition, Suzanne and I will be joined by Marquita Qualls, Ph.D., a scientist by training and skilled  leadership trainer and consultant. “Dr. Q” will deliver a special session during the workshop.  Read more about Marquita HERE.
 
For instructions on how to apply to the 2017 CSHL workshop go  HERE. The application deadline is January 31, 2017.

Carl M. Cohen
President, Science Management Associates

$3B for research: More, or more of the same?

The recent announcement   that the Chan Zuckerberg Initiative plans to put this amount toward “preventing, curing or managing all diseases by the end of the century”  got my attention.  For me, the announcement raised the same question that other high profile, big dollar efforts have raised in the past: will advances come from plowing more money into doing science? How about also investing in how we do science?  

An article about the initiative in the Boston Globe  seems to suggest that Chan/ Zuckerberg are wondering  this as well:  “But many researchers are enthusiastic not just because of the funding Chan and Zuckerberg are offering, but their approach. They are pushing greater collaboration among scientists and engineers across different institutions, attempting to break down silos in models similar to those promoted by Vice President Joe Biden’s Cancer Moonshot initiative.”   

So, how is greater collaboration and breaking of silos supposed to happen?  Because without that, this $3B initiative is simply paying everyone more money do what they’ve been doing (that’s not bad, it’s just not enough).

A recent article in the magazine Lab Manager “For Managers, Emotional Intelligence Trumps IQ” by F. Key Kidder makes this point eloquently. In it, Kidder quotes Thomas Cech, past president of the Howard Hughes Medical Institute:  “If I had one piece of advice to give..it’s that although you’ve been hired for your scientific skills and research potential, your eventual success will depend heavily on your ability to guide, lead, and empower others to do their best work.”

Anyone who has spent an hour in the scientific world knows that simply saying “Go collaborate more, and oh, by the way, break down a few silos while you’re at it” isn’t the answer.  Like scientific skills, collaborative, managerial and leadership skills are not innate. The skills involved are behavioral and they can be taught and learned.  So let’s invest some of the $3B in the people who do the science so that they can do better science in addition to doing more of it.

 Carl M. Cohen, Ph.D.                                                                                          President, Science Management Associates

 

Science Management Associates announces open-enrollment workshops in Boston in October.

We are frequently asked whether our workshops are open to everyone. Since nearly all of our workshops are sponsored by companies or institutions for their own staff or employees the answer is usually "Unfortunately, no."  We are excited to announce that this October, in collaboration with the Harvard Skills Development Center, a part of the Boston Biomedical Innovation Center, we are offering three of our most popular workshops on an open-enrollment basis.  The workshops are:

October 17 at 8:00-11:30 AM: "Leading productive scientific team and project meetings"  

October 17 at 12:30- 4:00 PM: "Managing your team: Setting goals, giving feedback and evaluating scientists"

October 24 8:30 AM-4:30 PM "Negotiation and conflict resolution for scientists"

Follow the links above to read more about the workshops and for registration information. Questions? email us at carlmcohen at gmail dot com.

Nature focuses on the importance of leadership in science and highlights the work of Science Management Associates

The November 5th issue of Nature has an article entitled “Supervision: Clear Direction” by staff writer Boer Deng.  The article stresses how important management and leadership training is for scientists at all levels. Boer interviewed me a while ago for this article and I am gratified that she followed my suggestion to interview some graduates of the annual Cold Spring Harbor Laboratory workshop in Leadership in Bioscience (LIB) that I run with Dannie Kennedy.  The interviewees were Vivek Kumar (Jackson Lab, LIB class of 2015), Justin Cotney (UConn Farmington, LIB class of 2015) and Markus Seeliger (SUNY Stony Brook, LIB class of 2012).  Boer also highlights the Van Andel Research institute in Grand Rapids, MI where I ran a series of eight management and leadership workshops earlier this year for both post-docs and faculty.   

Hats off to Nature and Boer for identifying this topic as one worthy of repeated mention.  Nature previously covered this theme in March 2012 by publishing an article (“Scientists must be taught to manage” Nature, March 29, 2012; Vol.483, p.511) by Jessica Seeliger  - yes, she’s Markus’s wife, and also attended the 2012 LIB workshop –about her experience at our workshop.  Similarly, in 2014 Science Magazine also featured articles ("Learning to Lead a Lab"  and "Lab management courses: becoming a trainer") on these same themes, including interviews with yours truly.   Are we seeing the beginnings of a trend here?  

In the European Union, EMBO (The European Molecular Biology Organization) sponsors dozens of over-subscribed workshops each year on management and leadership skills for scientists.  Here in the US similar efforts are few and far between, fragmented and limited to small numbers of attendees.  Why are we so far behind? 

Carl M. Cohen

Leadership - Swedish style

In early October I met with a group of 23 mid-career scientists in various disciplines visiting the U.S. from Sweden. They were all recipients of research awards from an organization called the Swedish Foundation for Strategic Research. It’s kind of like a Swedish Howard Hughes Foundation  – five years of significant funding.  But there’s a twist. The twist is that over the course of their five year funding, the awardees are expected to get training in leadership and management in the broadest senses.  This  is a requirement for receiving the research money. Quite amazing.  

This particular group was completing a swing along the East Coast (National Academy of Sciences and NSF in Washington; Rockefeller University and Cornell Medical Center in NY, Broad in Cambridge) and they asked me to have dinner with them and to talk broadly about  leading  and managing scientific enterprises.  Between bites of chicken and sips of wine we had quite an engaging conversation.   

What a role model this Swish organization is for us here in the U.S.  I’m beginning to see changes here, but slowly.  For example, I’m in the midst of running management workshops for senior group leaders in the NIH intramural research program and guess what? It’s a requirement for them to get such training every year. So why do they require it for their intramural team leaders but not for extramural grant recipients who get the lion’s share of NH funding??

Carl M. Cohen

Van Andel Research Institute - focusing on leadership

 

I just completed a series of eight workshops on leadership and management skills for scientists at the Van Andel Research Institute in Grand Rapids Michigan.  Given over a period of two months, the workshops focused on the specific needs of post docs and faculty in a parallel series of offerings. Including our most popular workshops - negotiation, running science meetings, goal setting, feedback and performance reviews, presenting yourself and your science, and more, the workshops were very well received. These workshops at the Van Andel were the first in which all of the key modules presented at the annual Cold Spring Harbor Workshop on Leadership in Bioscience  (a four day intensive workshop for new scientific leaders) were offered at another institution. The feedback was positive and heartening - looking forward to doing more of these at other forward-looking organizations.    

Carl M. Cohen

Now accepting applications for the 2015 Cold Spring Harbor workshop on Leadership in Bioscience

Here's the link: http://meetings.cshl.edu/courses/2015/c-leader15.shtml.

Workshop dates: March 13-16, 2015. Application deadline: January 23, 2015.

This will be our fifth consecutive year at CSHL running a very successful three and a half day "Leadership boot camp" for scientists. Our target audience is scientists who are just about to make or have just made a transition into a position of leadership or authority (ie running your own lab, group, etc.) although we do consider others as well.  For many attendees this workshop is a transformative experience.    Check out the CSHL web site for more information.

Lab Dynamics workshops at the NIH

In August 2014 Dr.Cohen ran a series of workshops for NIH senior scientific managers, team leaders, Division Chiefs and Section Heads in both Bethesda and  Baltimore MD.  Three day-long workshops were offered, including "Lab Dynamics 1: Difficult conversations in the research workplace- fundamentals of negotiation,"  "Lab Dynamics 2: Effective science team meetings; Goal setting and performance review for scientists," and "Fundamentals of negotiation for science and technical professionals- reaching an agreement when none seems possible."  The workshops were sponsored by the National Institute on Aging and were attended by both intramural and extramural program staff from numerous NIH institutes.